Things to know before booking a house cleaner in Victoria, BC

Things to know before booking a house cleaner in Victoria, BC

Cleaning looks and sounds simple, and it's not simple as the case may be. Whichever form of cleaning one is venturing into, ranging from house/ residential cleaning, window cleaning, carpet cleaning, commercial cleaning, and any other type of cleaning.

Should you want to consider hiring house cleaning services in Victoria, BC here are the list of detailed considerations to put in mind before booking a house cleaner.

  1. Plan: it is expedient one plan ahead when it comes to house cleaning in Victoria. Categorically speaking, the activities involved in cleaning a house could be tedious if not planned for, there must be a level of trust that needs to be ascertained, some documents need to go into the hiding, and safer place, important clothes, jewelry needs to be kept safe, the budget and estimate of the cleaning services, the seasons, your availability and other factors need to be considered before booking a house cleaner.

  2.  Ask for a reference from friends and family: If the business or individual you are trying to book doesn't have any online reviews, ask if you can speak to any of their current clients. Smaller companies and contract employees may not have taken the time to set up their online marketing, but at least they will have a couple of people who can tell you about their service delivery. If, for any reason, they are not able to link you to any of their customers, steer clear. If they have a strong working relationship with their clients, they would be able to have references from at least one of them. Questions you might like to ask include: 

  1. How long have you been using their house cleaning services? 

  2. Can you tell me the scale of the work they're doing for you?

  3. If you could change one thing about their services, what would it be?

  4. Did you recommend them to your friends and family? Why, or not?

  5. How is the company with kids/pets?

Think about some of the things that matter most to you, create a list, and pose the same questions for each reference. You can see some house cleaning companies in Victoria will begin to stand out more than others, which makes your decision easier.

3. Scan through online means of verifications: Note,  reviews can be used by people to vent, blow a story out of proportion, or attempt to hurt the company's credibility. However, when a business has ALL poor reviews, it is certainly a red flag, but if they only have positive reviews and a few bad reviews, that's pretty normal. So, do well to pick on cleaning services that have a high rank and reviews from satisfied clients.

Something to watch out for is a perfect-score service. Some cleaning companies pay clients to write reviews for them, and they'll be 100 percent positive, of course.  

4.  Ask questions: 

a)     What cleaning tasks does a typical cleaning involve? : You want to get value for your money! If you want to have similar things provided at home, make sure you understand what resources and activities are being offered. When talking to your cleaning service, explain what is included in a common cleaning of everyday tasks. Need to do more? Ask if your professional cleaner will provide additional services. This is one of the reasons why you must ask these questions before you book a house cleaner. 

b) Which cleaning products do you use? It is important to know what kinds of products and chemicals they can use to clean your home when you hire a house cleaning service. This is particularly important if you're experiencing health complications or intolerance to certain products. Find out if the company produces its own, or if you need to buy cleaning items for them. If you're careful about the types of products that are used, see whether chemical-free, herbal, or green cleaning products can be arranged. 

5. Satisfaction Guaranteed: From the perspective of the client who needs a house cleaning services, there is a need to ask if the quality of work will be satisfaction guaranteed.  Also, should there be any form of breakage or damage during cleaning, what will be done? Who bears the cost? 

If the cleaning is not satisfactory or the client is not happy with cleaning done, what will be done? Will there be a refund or the services will be carried out again. Once the above questions are answered, be sure that satisfaction from house cleaning will be guaranteed and more care and attention will be given to the cleaning process 

6.  Terms and conditions:  There is a need to find out the terms and conditions of the cleaning services works for you, especially if you need  to cancel or reschedule. Will you get charged extra fees? Is there a contract or other documents to sign? A cleaning company should have a document that outlines the terms and conditions before any work is done.  

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